Privacy Policy Ladders AI
Get to know how Ladders protects your privacy while powering smart job matching and interview automation in the USA.
Why Privacy Matters in AI-Driven Hiring
Let’s be real—your career info is sensitive stuff. At Ladders, we understand that sharing your resume, salary expectations, and job interests means trusting us to keep it safe. Our Privacy Policy isn’t just legal text; it’s how we show you that trust matters. When you use our AI-powered job matching and interview automation, your data fuels the smart tools that save time and make your job hunt smoother. But here’s the thing—we never take your privacy lightly.
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Profile Information | Account registration and updates | Job matching and account management | Active account + 2 years |
| Behavioral Analytics | Platform usage tracking | Personalization and AI tuning | 18 months |
| Communication Logs | Messages, interview scheduling | Quality assurance and support | 3 years |
What Data We Collect and How It Helps You
When you sign up, we ask for your name, email, work history, skills, and preferences. This isn’t just to fill forms—it’s what powers our AI to find jobs that really fit you. Plus, we track how you browse jobs and interact with companies, so the system learns what you like and what you don’t. Honestly, it helps cut down on irrelevant listings and saves you time.
Personal Details and Career Info
From your salary expectations to your preferred industries, we gather details that shape your job matches. Keeping this info up-to-date makes a big difference.
Behavioral Insights
We notice if you skip certain jobs or spend more time on others. This feedback loops right back into our AI, improving recommendations without you lifting a finger.
How Our AI Uses Your Data for Better Matches
The AI behind Ladders isn’t just matching keywords. It looks at career paths, company culture, and timing preferences. The more accurate and complete your profile, the smarter the matches. From our experience, candidates who update their profiles regularly see up to 30% better vacancy matches within the first month.
Step-by-Step: Optimizing Your Profile
- Complete your work history and skills sections thoroughly.
- Set realistic salary expectations and preferred job locations.
- Use the platform regularly so AI can learn your behavior.
- Review and adjust your preferences in account settings as needed.
- Respond to interview invitations promptly to keep your profile active.
Employer Visibility Controls
You stay in control. Employers only see your full info when you apply or show interest. Until then, profiles are anonymized to protect your privacy.
Sharing Your Data: What Happens Behind the Scenes
We know sharing data sounds scary, but here’s how we handle it responsibly. Only when you apply for a job do we share your details with that employer. We also work with trusted service providers who help run the platform smoothly, but they see only what’s necessary and are bound by confidentiality. And yes, if the law requires it, we comply—but we’ll keep you posted when we can.
- Explicit consent: You decide when your info goes to employers.
- Minimal sharing: Service providers get limited, relevant data.
- Legal compliance: We follow court orders and regulations carefully.
- Transparency: We notify you about data sharing whenever possible.
Your Rights: How You Control Your Information
Here’s where you get to take charge. You have the right to see what data we hold, update incorrect info, and even delete your account. If you feel our AI got something wrong about your preferences, you can reset or correct that too. It’s all about making sure our platform serves you, not the other way around.
| Right | How to Exercise | Typical Response Time |
|---|---|---|
| Data Access | Request via account settings or privacy team | Within 30 days |
| Profile Correction | Update info directly in your account | Immediate |
| Account Deletion | Initiate via account closure option | Within 30 days |
| Preference Reset | Use algorithm controls or contact support | Within 7 days |
Keeping Your Data Safe: Our Security Measures
Security is a big deal for us. We use AES-256 encryption for data storage and TLS 1.3 for everything you send or receive. Inside the company, access is tightly controlled by roles, and multi-factor authentication protects sensitive operations. Plus, we run constant monitoring and audits to catch anything unusual before it becomes a problem.
| Security Layer | Implementation | Purpose |
|---|---|---|
| Data Encryption | AES-256 at rest, TLS 1.3 in transit | Protect data from unauthorized access |
| Access Controls | Role-based permissions, MFA | Limit internal data access |
| Monitoring & Audits | Real-time detection, third-party reviews | Identify and respond to threats |
Cookies and Tracking: What You Should Know
Cookies help us keep your session active, remember your preferences, and analyze platform performance. Some cookies are essential—you can’t really turn those off without breaking key features. Others help us personalize your experience and recommend jobs that fit your style. You can manage cookie settings in your browser, but just keep in mind that blocking some cookies might make the platform less useful.
- Essential: Keep you logged in and secure.
- Analytics: Help improve site speed and navigation.
- Personalization: Tailor job recommendations and search.
Navigating International Data and Updates
Since many users search for jobs across borders, we make sure your data is protected no matter where it’s processed. We rely on Standard Contractual Clauses and comply with GDPR, CCPA, and other regulations depending on your location. If you want to know where your data lives or have special requests, our Privacy Policy explains all that.
We also keep our Privacy Policy up to date. When major changes happen, we’ll email you and post notices on the platform. Minor tweaks show up with updated dates so you always know what’s new. And if you have questions or feedback, our privacy team is just a message away.
| Update Type | Notification Method | Frequency |
|---|---|---|
| Major Changes | Email & platform alerts | As needed |
| Minor Updates | Website notices | Occasionally |
| Policy Archives | Online repository | Continuous |
❓ FAQ
How long does Ladders keep my data after I delete my account?
Most personal data is removed within 30 days. Some info may be kept up to 7 years for legal or business reasons, as explained in our full Privacy Policy.
Can I see what data you’ve shared with employers?
You can request a detailed log of all data sharing activities through your account or by contacting our privacy team anytime.
What happens if there’s a security breach?
If your data is affected, we’re required to notify you within 72 hours with full details and next steps.
Can I use Ladders without agreeing to AI data collection?
You can opt out of some AI features, but basic data collection is necessary for core platform functions and job matching.
Does Ladders sell my personal information?
No, we never sell personal data. Aggregated, anonymized data may be shared for research but never in a way that identifies you.
How do I fix wrong assumptions the AI has made about me?
You can reset your preferences in your account or ask support to adjust algorithm settings directly.
