Login to Ladders Platform

How to Access Your Ladders Account

So, you want to get started? The first step is logging in, which we’ve designed to be pretty straightforward. From our homepage, just hit the “Sign In” button at the top right. If you prefer, bookmark the login page to skip navigating through the site every time.

When you arrive, you’ll see two fields: your email address and password. Remember, the email has to be exactly what you used when you signed up—and the password is case-sensitive. If you’re someone who logs in a lot, check the “Remember me” box to stay signed in for around 30 days on that device.

Hit “Sign In,” and if you have two-factor authentication enabled, you’ll get a code via SMS or email. Enter that quickly to verify it’s really you. Then you’re in! Your dashboard awaits, showing personalized job matches, application statuses, and interview scheduling tools.

Understanding Your Account Type

Not everyone’s experience is the same after logging in — it depends on your account type. Most of you are jobseekers, which means you get access to AI-driven job matching, application tracking, and interview scheduling tools. But if you’re an employer or recruiter, your dashboard will focus on candidate management and analytics.

Also, some features require a premium upgrade. You’ll know when you hit those because the platform will suggest upgrading instead of blocking you outright. That way, you can decide if you want to unlock extra capabilities.

What To Do If You Can’t Log In

Look, everyone forgets a password sometimes or hits a snag logging in. It’s part of the process, and we’ve got your back. The “Forgot Password?” link on the login page will send a reset link to your email—check your spam folder just in case.

If your email isn’t recognized, double-check you’re using the exact one registered. No fuzzy matching here, so typos or alias emails won’t work. Locked out after multiple failed attempts? Usually, it’s just a 15-minute timeout before you can try again.

Common Login Issues

• Forgot Password: Use the reset link, follow the email steps.
• Email Not Found: Confirm the exact email you registered with.
• Account Locked: Wait 15 minutes or reset your password.

Registering a New Account

If you’re new here, signing up is quick. From the login page, tap “Sign Up” or “Create Account.” You’ll need to provide your full name, email, create a password (at least 8 characters, mix letters and numbers), and your phone number for verification and notifications.

Once you register, you’ll receive an email confirmation link. Click it to activate your account. Some users also get a text message to verify their phone. After that, you can complete your profile to help our AI recommend the best job matches.

Keeping Your Account Secure

Security is a two-way street. We enforce strong password rules—at least 8 characters, including numbers and mixed cases. Special characters help too. Your session stays active for about 8 hours of inactivity on desktop, and 24 hours on mobile apps.

All login actions happen over HTTPS, so you should always see the lock icon in your browser. If you don’t, it’s a red flag. Also, two-factor authentication adds an extra layer of protection, sending you a code to confirm your identity. We encourage everyone to enable it.

Using the Mobile App vs. Web Platform

Our mobile app keeps you connected on the go. After your first login, you can set up biometric authentication—fingerprint or face recognition—to skip typing your password every time. The app sends push notifications for new job matches and lets you access saved jobs offline.

But the web platform still offers the full feature set, especially for detailed profile editing and uploading documents. The good news? Everything syncs across devices. Apply for a job on your phone, and you’ll see the status update on your desktop later.

Integrations That Make Your Job Search Smoother

Our platform hooks into popular job boards and HR systems, so your job applications flow seamlessly. If your employer uses Single Sign-On, you might log in using your work credentials instead of a separate username and password.

You can also connect your LinkedIn profile during registration or anytime afterward. This automatically fills parts of your profile, saving you time. Applications made through our platform sometimes get sent directly to company HR systems, but you’ll still track everything on your dashboard.

• Single Sign-On (SSO) for employer accounts
• LinkedIn profile integration for easier setup
• Direct application submission to company HR systems

Managing Your Profile and Account Settings

After logging in, you’ll land on your dashboard. Here’s what you’ll find:

1. Job Recommendations: AI-powered matches based on your profile data
2. Applications: Track where you’re at with each job
3. Messages: Communicate with recruiters and employers
4. Profile: Edit your info, upload resumes, set preferences
5. Settings: Control your account privacy, notifications, and security options

Don’t forget to set your time zone correctly in Account Settings. This helps prevent missed interviews and ensures notifications arrive when you expect.

❓ FAQ